A boil water notice has been issued for the City of Houston’s Main Water System (TX1010013). The water pressure dropped below the Texas Commission on Environmental Quality’s required minimum of 20 PSI during the arctic winter weather event starting on February 16, 2021 at Noon.

Do not drink the water without boiling it first. Bring all water to a boil for at least two minutes. Let it cool before using. Individuals without power to boil water are advised to use bottled water for consumption.

Houston Public Works has received reports of low water pressure and we ask the community to conserve water in the area.

Customers should turn off their main water connection following a freeze, burst water pipe or a water leak. If you’re unable to turn off your water connection, please call 311 (713.837.0311) and Houston Water will walk you through steps you can take to turn off the water connection.

DETAILS ABOUT RESTORATION ESTIMATES: The City expects pressures to improve over the day today and to have stabilized pressures back into the operational range before the end of the day on Thursday, February 18.

If you have questions concerning this matter, you may contact 311 or email

Boil Water Notice

Due to conditions caused by the extreme weather event, multiple Districts are experiencing low or no water pressure. At this time, we are aware of intermittent service in Harris County MUD 261.

If you were without water pressure for any period in these districts, you are notified to boil your water vigorously for two minutes prior to consumption. We will notify again when this notice is rescinded.

TOPS Water